Hamish Lancaster

Hamish Lancaster

General info
Creative. Graduate of AWARD School & Bachelor of Fine Arts (Animation) with distinction. Storyteller.
Brisbane, QLD
A recent Award School graduate with a Bachelor of Fine Arts (Animation) with distinction. Now focused on Art Direction, Copywriting & Creative work. I have worked in Education, Videography, Web & Multimedia Development, Retail, Market Research & Direct Sales.
Experience
Brisbane, Australia
Jan 2022 - Present
Customer Support Representative
Tech Mahindra
Customer Support / Technical Support role.
Brisbane, QLD, Australia
Nov 2020 - Dec 2021
Market Research Interviewer
This role primarily involves market research telephone interviews with members of the public. • I consistently meet KPI’s for speed and accuracy.
Brisbane, QLD, Australia
Sep 2020 - Dec 2021
Market Research Interviewer
This role primarily involves market research telephone interviews with members of the public. • I consistently meet KPI’s for speed and accuracy.
Jan 2001 - Present
Freelance Creative (Self Employed)
• Various Video, Web, SEO, App Development, Graphic Design & Social Media projects (2013-2020) 
•Animation for the British Council Youth Activision Kit (2009)
• Documentation of the Water Futures Think Tank (2006)
•'Staying Alive to Teaching' DVD for QUT (2006)
•Live visuals for the Brisbane City Council 'Art in Public Places' policy launch (2005)
•Live Visuals for "Smashed Eggs" at the Judith Wright Centre (2005) 
•Production of Watermark showreel (2004) 
•Documentation of Brisbane City Council Living City Project (2004)
•Flash Animation workshops at Kelvin Grove State College (2004)
•Documentation of the Queensland Health Youth Drug Summit (2001) 
Brisbane, Australia
Oct 2018 - Jun 2020
Support Services Representative
I spent four months working on approval & moderation of newspaper advertising placed online via self-service. This includes checking, moderation of a variety of ads and telephone based online help desk  support. I spent a further 18 months working in a Sales Support which included a multitude of tasks including making alterations to ads, taking payment for ads, keeping track of bookings as well as assigning emails.
Brisbane, Australia
Mar 2019 - Mar 2019
Intern
The Edison Agency
This was just a week spent on annual leave from my current job but I have enjoyed every moment. 
• Worked on Copywriting for Instagram • Worked on animation for YouTube advertisement 
• Worked on mock ups for Facebook animation
Mar 2017 - Oct 2018
Media Sales Consultant
This role focused on sales conversations. This involved telephone based inbound/outbound sales,
customer service & building and booking classified advertisements for QLD Newspapers.
Oct 2015 - Mar 2017
Market Research Interviewer
This role primarily involved market research telephone interviews with members of the public.
• I consistently met KPI’s for speed and accuracy.
Jun 2012 - Feb 2017
Market Research Interviewer
This role primarily involved market research telephone interviews with members of the public.
• Cold calling for a range of surveys.
• I consistently met KPI’s for speed and accuracy.
Oct 2011 - Apr 2012
Digital Media Officer
This was a project-based role as part of an Internal Communications Team.
I established a year worth of Digital Signage content targeted at students
through the creation of Motion Graphics based advertisements using
Apple Motion and Adobe After Effects.
Feb 2010 - Sep 2011
Technical Support Specialist
After working as a Specialist focused on Sales for 8 months, I moved on to Technical Support for mobile devices and Workshops and Personal Training in iLife, iWork and Video applications.
Jul 2009 - Jun 2011
Animation Lecturer/Tutor
Prepared and Delivered Classes at in 2D Animation, Making Comics & Graphic Novels, Visual
Effects & Compositing, Video Production, Preproduction and 3D Animation.
Education
Feb 2005 - Nov 2008
Bachelor of Fine Arts (Animation) with distinction
GPA: 5.778
Course content included Traditional Animation, Visual Effects for Film and TV as well as Interactive Narratives / Games / Cross Platform Productions.
Jun 2002 - Dec 2004
Bachelor of Creative Industries (Communication Design)
Completed 2 Years of Communication Design
GPA: 4.929

A mix of Video, Web, Interactive and related Creative Industries subjects.
Brisbane, QLD
Jul 2016 - Jun 2017
Master of Advertising (Creative Advertising)
I made the 2016 Dean's List for my efforts and gained great skills however this course was discontinued before I was able to complete it as a part-time student.
GPA: 6.667
Advertising Creative: Concept to Campaign (Distinction)
Advertising Creative: Trends in New Media (High Distinction)
Advertising Creative: Copywriting and Art Direction (High Distinction)
Aug 2017 - Oct 2017
Copywriting Course
Mark     76%
Grade   Distinction
Brisbane
Apr 2018 - Jul 2018
Award School
It’s a course about IDEAS. CREATIVE THINKING & the PROCESSES involved in coming up with great ideas & ultimately good ads.
Awards
Awards
•QLD State Finalist National Poetry Slam (2014)
•Winner Cipher Cities university game design competition (2008)
•1st Prize in the Virtual Arts competition (2002)
•Participant in 'Byte Awards' for students excelling in ICT(2002)
•Winner 2nd place for contributions to Rememory writers community (2001)
•Won the John Mitchell public relations young writers award (1999)
Built on Krop